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Welcome to our customer services

Look no further to find answers to some of our most frequently asked questions.

Terms & Conditions - Current Promotions

Sorry, currently there are no offers available.

Terms and Conditions

Welcome to the Brand Max website terms and conditions.

The Website is operated by SportsDirect.com Retail Ltd., whose registered address is SportsDirect.com Retail Ltd., Unit A, Brook Park East, Meadow Lane, Shirebrook, NG20 8RY. Company Number: 03406347.

Click on the links below to see the relevant terms and conditions:

• For customers located in the UK: Wareshop2 UK Terms and Conditions

• For customers located outside of the UK: Wareshop2 Non-UK Terms and Conditions

If you have any questions about our website please contact customer services.

Terms and conditions are subject to change at any time.

NOVEMBER BLACK FRIDAY WEEKEND 2018 : £10 VOUCHER FOR EVERY £50 SPENT

1. Online promotion runs from 00:01 22nd November 2018 until 23:59 26th November 2018 (all times listed are GMT).

2. Customers who place eligible orders between these dates will be emailed a £10 GBP E-Voucher for every £50 GBP spent. Each online order must total £50 GBP or more excluding postage to qualify for an E-Voucher. Spend is cumulative: spend £50 in one transaction and receive £10, spend £100 and receive £20, however, the maximum value a customer will receive in E-Vouchers throughout the entire promotion is £100. The £100 E-Voucher cap applies to a customer’s combined orders across the website and apps throughout the promotion duration.

3. E-Vouchers will be issued via email upon despatch of your order (for home delivery and parcel stores), once the customer has collected their order (for click and collect), or by 12 noon on Wednesday 28th November 2018, whichever is the latter. E-Vouchers will relate to the total value of a customer’s orders over the promotion duration, excluding postage fees.

4. Any queries relating to the issuing of E-Vouchers should be made to customer care from 14:00 on Wednesday 28th November 2018 onwards. As E-Vouchers are issued via automated email, customers should check their junk/spam folder before contacting customer care.

5. E-Vouchers will under no circumstances be issued for the following:

  • Orders which must be placed again after the promotion date.
  • Orders that include the purchase of a gift card.
  • Orders that include any discount, offer or promotion including voucher codes and discount codes.

6. E-Vouchers will be issued for and can be redeemed on new season, sale/clearance items.

7. E-Vouchers may be transferred as gifts.

8. E-Vouchers can be redeemed online on this website or in store.

9. No cash alternatives are available and E-Vouchers are non-refundable.

10. All E-vouchers are valid from 00:01 27th November 2018 to 23:59 27th November 2020 and must be redeemed within this time.

Please see our gift voucher terms and conditions for all queries related to the use of E-Vouchers.

To qualify for the E-Voucher you must spend £50 or the equivalent value in other currencies.

NOVEMBER BLACK FRIDAY WEEKEND 2017. £10 VOUCHER FOR EVERY £50 SPENT

1. Online promotion runs from 00:01 23rd November 2017 until 23:59 27th November 2017 (all times listed are GMT).

2. All successful orders placed between these dates are eligible to receive a £10 GBP E-Voucher for every £50 GBP spent (or the equivalent spend in another currency). Your online order must total £50 GBP or more excluding postage costs to qualify for the E-Voucher offer. Spend is cumulative. Example: spend £50 in one transaction and receive £10, spend £100 and receive £20. There is no maximum spend.

3. E-Vouchers will be issued via email upon despatch of your order (for home delivery), when received into store (for store delivery and pickup locations) or on Tuesday 28th November 2017, whichever is the latter, E-Vouchers will relate to the net value of that order, excluding postage fees.

4. E-Vouchers will under no circumstances be issued for the following:

  • Items that are cancelled from an order or out of stock.
  • Orders which must be placed again after the promotion date.
  • Orders that have been paid either in part or entirely using a gift card or E-Voucher.
  • Orders that include the purchase of a gift card.
  • Orders that include any other discount, offer or promotion including voucher codes and discount codes.

5. In the event of refunded goods, E-Vouchers will automatically become invalid and cancelled items, exchanges or pre-ordered items will not be counted in the total spend.

6. E-Vouchers will be issued for and can be redeemed on new season, sale/clearance items.

7. E-Vouchers may be transferred as gifts.

8. E-Vouchers can be redeemed online on this website or in store.

9. No cash alternatives are available and E-Vouchers are non-refundable.

10. All E-vouchers are valid from 28th November 2017 to 28th November 2019 and must be redeemed within this time.

Please see our gift voucher terms and conditions for all queries related to the use of online credit.

To qualify for the E-Voucher you must spend £50 or the converted exchange rate value in other currencies.

  • Euros is 60€ spend with a 12€ E-Voucher
  • US Dollars is $75 spend with a $15 E-Voucher
  • Chinese Yen is ¥525 spend with a ¥105 E-Voucher
  • Australian Dollars is $100 spend with a $20 E-Voucher
  • New Zealand Dollars is $110 spend with a $22 E-Voucher
  • Czech Rep Koruna is 1775,00 Kc spend with a 355,00 Kc E-Voucher
  • Hungarian Forint is 19 750,00 Ft spend with a 3 950,00 Ft E-Voucher
  • Icelandic Króna is 9.750 kr. spend with a 1.950 kr. E-Voucher
  • Polish Zloty is 270,00 zl spend with a 54,00 zl E-Voucher
  • Swedish Krona is 589,00 kr spend with a 118,00 kr E-Voucher

Other related Answers

  • Wareshop2 UK Terms and Conditions
  • Wareshop2 Non-UK Terms and Conditions

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BrandMax was developed to offer a destination to those seeking a curated mix of of the best lifestyle brands from all around the world to decorate their home and fill their wardrobe. Our ethos is centered around finding you the brands you love for less.

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